Frequently Asked Questions

Below FAQ are some common concerns of our clients,
if you have other questions, please just fill out the right section.

35 Allied Drive, Tullamarine 3043 | VIC

This is where it all begins! Your idea!
Decide which material suits your needs.
Getting your estimate measurements to us for quoting.
One of our team members will perform accurate measurements.
Now we are ready to start processing your order and bringing your project to life.
Now is the time to organise delivery and installation to complete your project.
We would LOVE to feature your project on our website and social media!

Check out the section 'LET'S START HERE' for more info.

Production usually takes about 10 - 15 working days. If you live in Melbourne and your item is at our warehouse, we have a pick-up option. Please email us at to make an appointment with your order number.

Quarrie Stone would not be responsible for any materials or shipping after the purchase has been made under this option.

Our products are custom made to Customers specifications, due to this nature, we are unable to approve refunds or exchanges. See our Refund Policy for more details.

That's all we have for now. If you have any other questions, please feel free to contact us using our Contact Us form. Alternatively, for time sensitive requests, you may call and talk to one of our Team Members or send us an eMail and we'll get back to you as soon as we can: T. 03 9077 5279 E. We're always happy to assist you.

Ask Your Questions